All areas of customer service are a priority for the staff of APM-A. As your professional representative, we pride ourselves on taking care of the needs of your patients. Explaining the aspects of fees and billing, answering any concerns involving the process of claiming rebates and any other relevant questions, sympathetically, with ease and with attention to detail, aiming to ensure happy and calm patients as well as positive public relations for the practitioner and your surgical colleagues.
Ease of mind for practitioner and patient is achieved through attention to detail of information collection and submission of claims. No patient wishes to have to be concerned with costs of surgery post-operatively. Gap payments are claimed prior to procedures and deposited directly to practitioner’s accounts, alleviating stress to all.